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Frequently Ask Questions

Do you have any questions in mind? Here is a list of the most frequently asked questions by our audience. Take a look and get instant answers to your questions!

Our process is simple. You can connect with us through call, chat or even through email. Once you put in your request, our experts will contact you shortly. We will discuss your project and once you are satisfied you can make the advance payment to continue the process.

You can avail of our free consultation session before signing up for the project. We love helping clients with their queries. You can come up with any query and our team will resolve it for you. Our experts will ensure they make everything crystal clear for you before you make the payment.

After years of commitment, dedication and hundreds of satisfied customers, it is fair to say that we are the best embroidery digitizing company in the nation. Positive ratings say it all. We have worked hard for over a decade to establish the market reputation that we possess today in New York.

Of course! We are a punctual digitization service provider in the country. Serving customers within a dedicated time frame is our forte. In case, you need the delivery of your project earlier than the standard time, you can opt for rush delivery. Charges may vary from service to service.

Every member of the team is a certified professional with years of experience. Moreover, we efficiently manage our jobs with the technological edge. This helps us in producing unbeatable results within the least time frame. On top of that, our customer service makes us really unique.

Making the payment is easy. We offer easy and secure payment for all our services. You can make payments through PayPal or a credit card. We make sure that client’s payment information or confidential pins aren’t saved or collected by our systems, making clients feel secure with us.

Our turnaround time is the best part. We usually take around 24 hours or more to deliver your vector. However, it can vary depending on the type of service and complexity of the order. In some cases, we might do it within 12 hours or even 6 hours. Just let us know about your requirements.

We hold the copyright for all our designs. That means the DST file you’ll receive would have 100% custom and original content. Also, the Quality Assurance team makes sure to reflect the final file with the requirements shared by the customer. As an outcome, clients receive what they expect.